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We reply in Slovak, Czech and English.
Your message
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The company behind it
- Registered name
- Nydrok LLC
- Registered office
- 1209 Mountain Road Pl NE, Ste R
87110 Albuquerque, New Mexico
United States of America - EIN
- 36-5152970
- info@portican.com
- Phone
- +1 505 348 6365
Representative in the European Union. Representative under Art. 27 GDPR and legal representative under Art. 13 of the Digital Services Act: Matúš Mikčo, Duplín 119, 091 01 Stropkov, Slovak Republic, matus@portican.com, +421 950 767 243.
Point of contact under the Digital Services Act for authorities and users: info@portican.com, in Slovak, Czech and English.
Reporting illegal content: by email to info@portican.com or using our report form (what a notice must contain is set out in clause 7a of our terms of service).
Billing
Paid plans are billed monthly in advance. You get the document by email on the day the payment is posted, and it is also in your store’s admin under Subscription. If you need the document made out to a company other than the one running the store, write to us and we will change the billing details.
Complaints and disputes
Send a complaint about the service to info@portican.com. We will deal with it within 30 days at the latest. The detail is in our terms of service.
Data protection
How we handle personal data is set out in our Privacy notice. Questions about data go to info@portican.com.